What’s the difference between a premade logo and a custom logo design?
Premade logos are pre-designed logos. It’s a great solution if you’re looking for a quick and cost cutting solution. Premade logos will be resold again.
Custom logo design is a service made exclusively for each client. A unique design that includes:
-> A vector logo designed from entirely from scratch
-> Fully customizable color schemes/fonts
-> 3-4 concepts, with unlimited revisions
Your logos have good quality for printing?
All logos (even premade logos) are Vector logos (made in Illustrator). Vector graphics use mathematics allowing them to be scaled large or small without losing quality. It’s the best solution for any kind of print at any size.
Always be sure your logo is created in vector format, it’s always the best choice.
What’s the current processing Time?
Premade Logos: 1 business day -> 1 business day for any additional revision
Custom Logo Design: 3 business days -> 1-2 business days for any additional revision
Web Design: 3 business days (setup the first demo) -> 1-2 business days for any additional revision
Please that times are subject to change. Please check this section whenever necessary or send us a message.
Can I see some of your previous works?
Of course! Please visit our Porfolio section here: www.citysquaredesign.com/portfolio
Which colors are included?
You can choose any color you want. To be more easy, go to www.colorpicker.com and choose your own color. Copy the #-code (hex code) and paste it in the “notes to seller” section at checkout.
If you have a CMYK or Pantone code it works as well.
How do you send the final files?
File delivery will be sent via Dropbox.com, where you will be sent a download link for your files. Please download & backup your files promptly, the link will be active for a minimum of 30 days.
Important Notes (read before order)
I do rely on customer feedback before sending the final version or making changes. Orders with no reply to my initial message/no communication for more than 30 days will be considered abandoned. The order will be marked as shipped and files will be sent as-is. No refund will be given. Please tell me in advance if you will be unavailable to work on your order for more than 30 days.
Citysquare is a small independent graphic design studio based in Tokyo, Japan and we work to UTC. Please keep in mind the timezone difference when contacting us – we’ll do our best to get back to you within 24 hours, but busy time can result a slightly longer wait.
We reserve the right to promote at any time the design work we do for you, for example, on our social media and in our portfolio.
Under no circumstances are you permitted to resell, share, give away, distribute, copy or manipulate our designs and files in any way, shape or form without permission. You are not permitted to claim any of our work as your own.
Excessive revisions or changes to finalized files, requests to re-design items, excessive requests to modify your order from what was previously discussed, or excessive indecision may result in extra fee.
Refunds are only available before I send the first preview. If you change your mind and still haven’t receive any file from me – you may ask for a refund. But as soon as I send any digital file – refunds are not allowed any more – due to its nature – all of my goods are digital – and since you can’t physically return the goods, the refunds are not available. For instant downloads – refunds are not available at all.